Question 1

How can I request a sample?

Accepted Answer

You can request a sample from the inquiry form on any product page. Availability depends on the product and batch, so include the grade and intended application when you ask.

Question 2

Do you provide COA, SDS/MSDS and specification sheets?

Accepted Answer

Certificates of Analysis (COA), Safety Data Sheets (SDS/MSDS), and specification sheets are available on request. Because they are batch-specific, exact values are confirmed when you inquire or place an order.

Question 3

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ depends on the ingredient and grade. Tell us the product and quantity you need through the inquiry form and we will confirm it.

Question 4

What purity and quality standards do your ingredients meet?

Accepted Answer

Our ingredients are tested against international pharmacopoeia standards (CP, BP, EP, USP) and customer specifications, covering purity, impurity profile, and stability. Quality control is certified to ISO 9001:2015, with ISO 14001 and ISO 45001, and runs from raw material to finished product.

Question 5

Do you support custom synthesis and formulation development?

Accepted Answer

We support custom synthesis and formulation development. Our organic synthesis, microbial fermentation, and liposomal delivery platforms handle complex active molecules from research through scale-up, and we also prepare formulation proposals.

Question 6

Which application areas do your functional ingredients cover?

Accepted Answer

Our ingredients target cognitive support, metabolic health, skin and hair wellness, cellular vitality, and anti-aging, for use in dietary supplements, nootropics, sports nutrition, and cosmetics.

Question 7

How do you handle global shipping and logistics?

Accepted Answer

We ship worldwide, including Europe, the Americas, India, and Asia-Pacific, through a vertically integrated, export-focused supply chain built around international transport and customs requirements. Lead time and shipping terms are confirmed per order.

Question 8

How do I get pricing or a quote?

Accepted Answer

Pricing is quote-based. Send your request through the inquiry form on the product page or the contact page, and we reply within 24 hours on business days.

Question 9

What regulatory and compliance support do you offer?

Accepted Answer

Our regulatory team supports global market entry, covering ingredient eligibility, dosage limits, labeling and structure/function claims, and declaration documents. We also provide pre-compliance review and analytical data packages (HPLC, GC, MS) for product registration.

Question 10

What certifications does HumanPro hold?

Accepted Answer

HumanPro and its partner network hold ISO 9001:2015, ISO 14001, and ISO 45001, along with Halal and Kosher certifications, EU and US market certifications, a Drug Production License, and an AAA Enterprise Credit Rating.

Question 11

Who is HumanPro?

Accepted Answer

HumanPro is a functional ingredient manufacturer founded in 2013, with in-house R&D, precision synthesis, and a supply chain that runs from raw material innovation to global delivery.

Question 12

What is the shelf life of your ingredients?

Accepted Answer

Shelf life is typically 2-3 years, confirmed per batch on the Certificate of Analysis. Each batch is tested for purity, impurity profile, and stability before release.

Frequently Asked Questions

Frequently Asked Questions